What is Social Healing?
There’s a story told in service design circles about an electronic musician, Yoko Sen, who spent a long time in a hospital. While there, she became very sensitive to the disruptive noises that happened constantly around her. “It was not a healing environment at all,” she said. Later, she went back as a researcher and designer, so affected by her experience that she wanted to explore how to use sound to help create healing environments in hospitals. In the course of her research, she found something interesting: That patients